10509 San Diego Mission Rd.
San Diego, CA 92108
Phone: (858) 666-8066
Mon – Wed: 10:00 a.m. – 6:00 p.m.
Thurs – Fri: 10:00 a.m. – 7:00 p.m.
Sat – Sun: 10:00 a.m. – 4:00 p.m.
Frequently Asked Questions
Please read our FAQ before contacting us.
Which payment methods are accepted?
We currently accept cash, all major credit cards, and PayPal. We do not accept personal checks or Bitcoins.
What is your return policy?
We want you to be fully satisfied with every item that you purchase from us. If you are not satisfied with an item that you have purchased, you may return the unused item within 30 days for a full refund of the purchase price with the purchase receipt. The item must be returned in the same condition as purchased with all original tags, paperwork, and accessories to ensure full credit.
Does the product come with warranty?
We do not provide any warranties outside of our 30 day satisfaction policy. All luggage is sold as-is with no warranty implied or given.
Does your price include sales tax?
We charge a mandated state and local sales tax of 8.00% on top of our advertised prices.
How can we purchase from you?
Unfortunately, we are unable to offer any shipping of our luggage so all sales must be made in person. We offer local pickup in San Diego, at our Mission Valley retail location.
Do you repair luggage?
We do not have the ability to repair luggage at this time.
I'm interested in a specific bag that I see here on your website. Is everything in stock and ready for purchase?
Our online selection is only a representation of the sizes, prices and brands that we carry in stock. Due to our low prices, we cannot keep up with every piece of luggage that we get in stock, so we post what we have multiples of. With over 500 pieces of luggage in stock, we are sure to have something to suit almost every need.
Do you offer wholesale or bulk purchases?
Yes, please contact us for wholesale pricing with minimum purchase quantity along with available inventory.
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